Privacy Policy
This Privacy Policy explains how EOK Trading Australia (“we”, “our”, “us”) collects, uses and protects personal information in connection with our website and services.
1. Who we are
EOK Trading Australia is an import and distribution company based in Australia, connecting food, beauty and lifestyle products from Asia to the Australian market.
2. Information we collect
We may collect the following information:
- Name, email, phone number, company or business details;
- Information submitted through forms or emails;
- Website analytics data (IP, browser type, usage patterns);
- Any information voluntarily provided during communication.
3. How we use your information
We use information for the following purposes:
- Responding to enquiries and providing quotations;
- Managing customer, supplier and logistics relationships;
- Improving website performance and user experience;
- Meeting legal and compliance obligations.
4. Sharing of information
We may share information with:
- Logistics partners and customs brokers;
- IT service providers and website hosts;
- Professional advisers (legal, accounting);
- Authorities where required by law.
We do not sell personal information.
5. Data security & retention
We apply reasonable measures to secure personal data and retain it only as long as required for business or legal purposes.
6. Cookies & analytics
Our website may use cookies or analytics tools to understand usage trends. You may manage cookies through browser settings.
7. Your rights
You may request access, correction or deletion of personal data, subject to legal limitations.
9. Updates to this policy
This Policy may be updated periodically.
Last updated: November 2025